POWER SCHOOL IS HIRING ASSOCIATE CLOUD OPERATIONS ENGINEER 1

Responsibilities
Technical Experience Required:

• 0 – 2 years of experience as an application support engineer in a cloud-hosted environment
• 0 – 2 years of experience providing customer application and technology support.
• Strong working knowledge of Unix/Linux, Windows.
• Knowledge of Cloud technologies (Azure, AWS).
• Managing service requests based on priority and track requests to completion with quality and in a timely manner.
• Having worked on ticketing tools like Salesforce, Jira, etc., used to track and manage service requests.

WHAT YOU WILL NEED TO SUCCEED:

• Problem solving skills and ability to troubleshoot and resolve application, instance, and/or tickets.
• Ability to learn new technology in a fast-paced environment.
• Must have strong verbal and written skills to interact with internal customers and partners via phone, chat, and email.
• Highly motivated, self-starter, who can collaborate within Cloud Operations and across other functional groups.
• Understand and continuously recommend improvements to Cloud Operations processes, documentation, and tools.

Qualifications
Minimum Qualifications

• 1 year or less of relevant and related work experience.
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience.

Good to have skills (not mandatory)

About Company
PowerSchool is a leading education technology company that provides cloud-based software to streamline K-12 education management, including student information systems, learning management, and analytics tools. It empowers schools and educators to enhance student performance and operational efficiency.

Instructions to Follow Before Applying

Review the Job Description:

• Thoroughly read the job description to understand the role, responsibilities, and requirements. Ensure you have a clear understanding of the position you are applying for.

Crosscheck Your Skills:
Compare your skill set with the skills mentioned in the job posting. Assess whether you possess the necessary technical and non-technical skills. Highlight your strengths and identify areas for improvement if needed.

Check Eligibility Criteria:
Confirm that you meet the eligibility criteria, including educational qualifications, graduation year, and other requirements. Ensure you fulfill the basic qualifications before proceeding.

Customize Your Resume and Cover Letter:
Tailor your resume and cover letter to align with the job description. Emphasize relevant skills and experiences that showcase your suitability for the role.

Research the Company:
Learn about the company’s vision, mission, culture, and services. Use this knowledge to personalize your application and demonstrate genuine interest in the organization.